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Lendscape is a company focused on client retention and growth, with Account Managers owning client relationships, health, and commercial trajectory. They also operate a product organization that is building a multi-year product roadmap and establishing practices for a product-led company, with Product Managers owning product areas at the intersection of financial workflows, regulation, and customer needs. The company emphasizes continuous discovery, evidence-based prioritization, and outcome accountability in its product development process.