Helpscout jobs

6 live jobsTechnology & Software201-500Boston, United StatesFounded 2011helpscout.com
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Help Scout is a customer service platform that provides tools for email, live chat, and help centers. The company aims to make customer support more human and helpful. It serves businesses looking to improve their customer communication and support operations.

Live jobs6
Top locationUnited States+1 other location
Work mode100% remote

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How applying to Helpscout works

From 11 applications Haystack's AI agent sent to Helpscout since October 2026. Updated daily.

applications sent by the agent
11
fields on the form
13
to a first reply
5 days
What Helpscout's form asks
  1. What country do you live in?On 100% of Helpscout applicationsAnswered for you
  2. Please type out the city and state/province/country you live in.On 100% of Helpscout applicationsAnswered for you
  3. How did you hear about Help Scout?On 100% of Helpscout applicationsAnswered for you
  4. AI Application Policy - Please indicate ‘Yes’ if you have read and agree.On 100% of Helpscout applicationsAnswered for you
  5. Do you now, or will you in the future, require sponsorship for employment visa status in the United States?On 100% of Helpscout applicationsAnswered for you

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How do I apply for a job at Helpscout?

Helpscout takes applications through Ashby, on its own careers site. The form usually has about 13 fields to fill in. Haystack's AI agent can fill in and submit the form for you: upload your CV once, pick the Helpscout roles you want, and every reply lands in your Haystack inbox.

What does Helpscout's application form ask?

Besides your contact details and CV, the questions that come up most on Helpscout's form are: "What country do you live in?"; "Please type out the city and state/province/country you live in."; "How did you hear about Help Scout?"; "AI Application Policy - Please indicate ‘Yes’ if you have read and agree."; "Do you now, or will you in the future, require sponsorship for employment visa status in the United States?".

How long does Helpscout take to reply to applications?

When Helpscout replies to an application sent through Haystack, the first reply (an interview invite, a decision or a request) usually arrives within about 5 days. Based on 5 replies.