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Cresta jobs

83 live jobsTechnology & Software201-500San Francisco, United StatesFounded 2017cresta.com
See 83 open roles

Cresta is a cutting-edge AI company that empowers contact centers to achieve peak performance. By leveraging real-time AI coaching, Cresta guides agents during live conversations, leading to improved customer satisfaction and agent efficiency. Their innovative approach transforms customer interactions, making them a notable player in the contact center technology space.

Live jobs83
Median salary$220k USCAD 83k CAAdvertised pay, annualised
Top locationUnited States (Remote)+4 other locations
Work mode84% remote

Open roles at Cresta

Showing 83 of 83 live jobs

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How applying to Cresta works

From 102 applications Haystack's AI agent sent to Cresta since September 2026. Updated daily.

applications sent by the agent
102
fields on the form
10
to a first reply
10 days
What Cresta's form asks
  1. Are you legally authorized to work in the country where this role is based without restriction?On 82% of Cresta applicationsAnswered for you
  2. Will you now or in the future require visa sponsorship?On 82% of Cresta applicationsAnswered for you
  3. Do you have a strong understanding of contact center workflows, agent processes, performance metrics, and customer service technologies?On 28% of Cresta applicationsAnswered for you
  4. Do you have experience working in or closely with contact centers/customer support operations?On 28% of Cresta applicationsAnswered for you
  5. Do you have experience working within a partnerships, alliances, channel, or ecosystem function?On 28% of Cresta applicationsAnswered for you

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How do I apply for a job at Cresta?

Cresta takes applications through Greenhouse, on its own careers site. The form usually has about 10 fields to fill in. Haystack's AI agent can fill in and submit the form for you: upload your CV once, pick the Cresta roles you want, and every reply lands in your Haystack inbox.

What does Cresta's application form ask?

Besides your contact details and CV, the questions that come up most on Cresta's form are: "Are you legally authorized to work in the country where this role is based without restriction?"; "Will you now or in the future require visa sponsorship?"; "Do you have a strong understanding of contact center workflows, agent processes, performance metrics, and customer service technologies?"; "Do you have experience working in or closely with contact centers/customer support operations?"; "Do you have experience working within a partnerships, alliances, channel, or ecosystem function?".

How long does Cresta take to reply to applications?

When Cresta replies to an application sent through Haystack, the first reply (an interview invite, a decision or a request) usually arrives within about 10 days. So far 13% of applications sent more than two weeks ago have had a reply. Based on 8 replies.