Platform Product Manager - Kaptio

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever - for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we're proud to be a certified B Corp with 1000s of experiences in over 100 countries.

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever - for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we're proud to be a certified B Corp with 1000s of experiences in over 100 countries.

We are Intrepid We are Intrepid

The world needs more Intrepid people:

Intrepid strives to offer a digital experience that brings the joy of travel to life, connects us strongly with our customers andultimately aimsto change the way we all see the world.

As ourPlatform Product Manager - Kaptio,you'llshape the future of one ofIntrepid'smost critical business platforms. Kaptio is a specialist travel management application built on Salesforce that supports key reservations and operational processes across our global business. Working with business stakeholders, engineering specialists, Salesforce experts and external partners,you'llown the platform strategy and roadmap, ensuringKaptiocontinues to evolve, scale and deliver exceptional value.

You'lljoin at a pivotal stage inKaptio'sevolution. As Intrepid continues to invest in and expand the platform,you'llbe responsible fordriving adoption,optimisation,stabilisationand continuous improvement, ensuring new capabilities are successfully embedded and translated into measurable business outcomes while helping shape the platform's future direction.

This is a role for someone who enjoys solving complex business problems, bringing peopletogetherand turning business needs into meaningful product outcomes.You'llbalance competing priorities, influence vendor roadmaps, improve integrations across our technology ecosystem, and work closely with teams across the business tomaximisethe value Intrepid receives from its investment inKaptioand Salesforce.

This is a full-time, permanent position based out of our Collins Street HQ, with the flexibility to work some days from home.

Some of the experience you'll bring with you:

• 3-5 years' experience in Product Management, Platform Management, Business Systems, Salesforce, or a similar role.

• Experience defining product strategy, managingroadmapsand delivering measurable business outcomes.

• Experience working with Salesforce, Kaptio, CRM, reservations, ERP or other enterprise SaaS platforms.

• Strong analytical and commercial acumen, with experience defining success measures, tracking outcomes and using data to inform decisions.

• Strong stakeholder management, communication and influencing skills, with the ability to build alignment across business, technology and vendor partners.

The world needs more Intrepid people:

Intrepid strives to offer a digital experience that brings the joy of travel to life, connects us strongly with our customers andultimately aimsto change the way we all see the world.

As ourPlatform Product Manager - Kaptio,you'llshape the future of one ofIntrepid'smost critical business platforms. Kaptio is a specialist travel management application built on Salesforce that supports key reservations and operational processes across our global business. Working with business stakeholders, engineering specialists, Salesforce experts and external partners,you'llown the platform strategy and roadmap, ensuringKaptiocontinues to evolve, scale and deliver exceptional value.

You'lljoin at a pivotal stage inKaptio'sevolution. As Intrepid continues to invest in and expand the platform,you'llbe responsible fordriving adoption,optimisation,stabilisationand continuous improvement, ensuring new capabilities are successfully embedded and translated into measurable business outcomes while helping shape the platform's future direction.

This is a role for someone who enjoys solving complex business problems, bringing peopletogetherand turning business needs into meaningful product outcomes.You'llbalance competing priorities, influence vendor roadmaps, improve integrations across our technology ecosystem, and work closely with teams across the business tomaximisethe value Intrepid receives from its investment inKaptioand Salesforce.

This is a full-time, permanent position based out of our Collins Street HQ, with the flexibility to work some days from home.

Some of the experience you'll bring with you:

• 3-5 years' experience in Product Management, Platform Management, Business Systems, Salesforce, or a similar role.

• Experience defining product strategy, managingroadmapsand delivering measurable business outcomes.

• Experience working with Salesforce, Kaptio, CRM, reservations, ERP or other enterprise SaaS platforms.

• Strong analytical and commercial acumen, with experience defining success measures, tracking outcomes and using data to inform decisions.

• Strong stakeholder management, communication and influencing skills, with the ability to build alignment across business, technology and vendor partners.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and werecognisethat diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our workperksinclude:

• Flexible work arrangements,work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of10 weekspaid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professionaldevelopmentand mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful.These are our values and to usthey'remore than just words, they are the pillars of our success and every dayit'sour people and the work they do thatbringthem to life.

We are Real. Together. Ambitious. Impactful.These are our values and to usthey'remore than just words, they are the pillars of our success and every dayit'sour people and the work they do thatbringthem to life.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and werecognisethat diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our workperksinclude:

• Flexible work arrangements,work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of10 weekspaid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professionaldevelopmentand mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We aim to ensurediversity, equity, and inclusion stay part of our recruitment process. If you require anyreasonableadjustmentto participate in therecruitment process, please contact us at your name, location, and theadjustmentsyourequire, we will then be in touch to support your application.

We aim to ensurediversity, equity, and inclusion stay part of our recruitment process. If you require anyreasonableadjustmentto participate in therecruitment process, please contact us at your name, location, and theadjustmentsyourequire, we will then be in touch to support your application.