Quick overview
Job description
Job Title: Oracle CX Marketing Lead / Architect
Experience: 10+ Years (Preferred)
Job Type: Full-Time / Contract
Location: USA – Open to All Locations
Work Model: Onsite / Hybrid / Remote (Based on Client Requirements)
📞 +1 EXT: 113 ‖
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Job Summary
We are seeking an experienced Oracle CX Marketing Lead / Architect to lead the design, implementation, and optimization of Oracle Customer Experience (CX) marketing solutions. The ideal candidate will have strong expertise in Oracle marketing applications, customer data management, marketing automation, campaign management, and customer journey orchestration. This role requires technical leadership, solution architecture experience, and the ability to collaborate with business stakeholders to deliver scalable, data-driven marketing solutions.
Key Responsibilities
Lead the architecture, design, and implementation of Oracle CX Marketing solutions.
Configure and manage Oracle marketing platforms, including Oracle Eloqua, Oracle Responsys, and Oracle Unity Customer Data Platform (CDP), as applicable to project requirements.
Design and implement marketing automation workflows, campaign management solutions, and customer journey orchestration.
Develop customer segmentation strategies, personalized marketing campaigns, and omnichannel engagement solutions.
Integrate Oracle CX applications with CRM, ERP, data warehouses, and third-party marketing platforms using APIs and middleware.
Define solution architecture, technical standards, integration patterns, and implementation best practices.
Collaborate with business stakeholders, marketing teams, product owners, and technical teams to gather requirements and translate them into scalable solutions.
Lead technical design reviews, code reviews, system testing, performance optimization, and troubleshooting.
Ensure data quality, customer data privacy, security, and compliance with applicable regulations.
Mentor developers and technical team members and provide technical guidance throughout the project lifecycle.
Support solution deployment, production issues, documentation, and continuous improvement initiatives.
Required Skills and Qualifications
10+ years of experience in IT, enterprise applications, marketing technology, or solution architecture.
Strong hands-on experience with Oracle CX Marketing solutions.
Expertise in one or more of the following:
Oracle Eloqua Marketing Automation
Oracle Responsys Campaign Management
Oracle Unity Customer Data Platform (CDP)
Oracle CX Sales and Service integrations
Experience designing marketing automation workflows, campaign orchestration, customer segmentation, and personalization solutions.
Strong understanding of customer data platforms, CRM systems, marketing analytics, and customer lifecycle management.
Experience with REST APIs, SOAP APIs, data integrations, and middleware technologies.
Knowledge of SQL, data mapping, data migration, and data transformation.
Experience with enterprise solution architecture, technical documentation, and integration design.
Excellent leadership, communication, problem-solving, and stakeholder management skills.
Preferred Qualifications
Oracle CX or relevant Oracle marketing technology certifications.
Experience with large-scale enterprise marketing transformation projects.
Knowledge of cloud platforms, data analytics, and marketing performance measurement.
Experience working in Agile/Scrum development environments.
Ability to manage multiple priorities and lead cross-functional technical teams.
Key Competencies
Solution Architecture and Technical Leadership
Oracle CX Marketing Implementation
Marketing Automation and Campaign Management
Customer Data Management and Personalization
Enterprise Integrations and API Development
Stakeholder Communication and Team Leadership
How to Apply: Interested candidates can share their updated resume along with their total experience, relevant Oracle CX Marketing experience, current location, work authorization status, and availability.
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