AI Product Manager

About the Role:
We're looking for a senior AI Product Manager to build internal products that support the Sales and Product organizations and serve Partners, Distributors, and Customers. You'll work across a Sales, GTM, and CRM landscape and apply AI/ML, including hands-on work with Claude and other large language models, to real business problems like recommendations, predictive modelling, and natural language processing. This is a hands-on, cross-functional role. You'll take products from idea to launch and work closely with Sales, GTM, Product, and Engineering teams, so clear communication and strong collaboration matter as much as product depth

Key Responsibilities:
• Build internal products supporting the Sales and Product organizations, serving Partners, Distributors, and Customers
• Apply AI/ML, including hands-on work with Claude and other LLMs, to solutions such as recommendation engines, predictive modelling, and natural language processing
• Partner with Sales, GTM, Product, and Engineering teams to define requirements and develop solutions
• Define business processes and write user stories that turn them into products
• Drive complex projects from ideation to launch
• Own the product roadmap, plan ahead for new offerings, and build partnerships with leaders across the company
• Develop test plans and run the tests needed to confirm design requirements
• Manage all aspects of live products, including end-user feedback, requirements, and issues
• Analyze product performance and provide recommendations

Required Skills and Experience:
• 10+ years of experience as a Product Manager in the Market to Lead and CRM domain within a high-tech company
• Hands-on experience building with Claude or other large language models. This is required.
• Demonstrated experience applying AI/ML to business solutions (recommendation engines, predictive modelling, natural language processing)
• Experience with CRM platforms, both Microsoft Dynamics 365 and Salesforce
• Strong understanding of the Sales domain and sales processes
• Proven track record of leading successful product launches
• Experience working in Agile/Scrum teams
• Bachelor's Degree in Computer Science, Engineering, or an equivalent mix of skills, training, and experience
• Excellent leadership and communication skills

Must-Have Skills (Summary):
GTM, Market to Lead, CRM (Dynamics 365 and Salesforce), Sales Domain, AI/ML, Claude