Business Development Executive

Job Title: Inside Sales Executive / Academic Counsellor

Industry: EdTech / Education preferably

Experience: 1-3 years

Location: On-site , Janak puri , New delhi

• Understand customer requirements and recommend suitable courses/programs.
• Explain course details, fees, benefits, curriculum, and career outcomes.
• Follow up with leads through calls, WhatsApp, and email.
• Convert qualified leads into enrollments/admissions.
• Maintain accurate lead and follow-up records in CRM.
• Achieve daily, weekly, and monthly sales/conversion targets.
• Build relationships with students/parents and address their queries/objections.
• Coordinate with the academic and operations teams for the admission process.
• Participate in sales campaigns and promotional activities

Requirements:

• Good communication and convincing skills.
• Hindi + English proficiency is often preferred.
• Comfortable with sales targets and calling-based work.
• Customer-oriented and good at handling objections.
• Basic computer/CRM knowledge.
• Graduation preferred

Typical KPIs:

• Number of calls handled
• Qualified leads
• Lead-to-enrollment conversion
• Revenue/enrollments
• Follow-up efficiency
• Monthly target achievement