Technical Service & Sales Specialist Heavy Industry or Industrial Experience

Technical Service & Sales Specialist Heavy Industry or Industrial Experience

• Heavy Industry or Industrial experience essential
• 80% of your time on technical support and 20% developing customer relationships
• Work closely with internal sales and service teams to deliver outstanding after-

• Heavy Industry or Industrial experience essential
• 80% of your time on technical support and 20% developing customer relationships
• Work closely with internal sales and service teams to deliver outstanding after-

Technical Service & Sales Specialist Heavy Industry or Industrial Experience Required Step Off the Tools!

Turn Your Technical Experience into a Technical Sales Career!

• Heavy Industry or Industrial experience essential
• Join a company with decades of success in the machinery industry
• Supportive, close-knit team based in Blacktown
• Company vehicle + commission + genuine career progression

About the Company

Our client is a market-leading supplier of machinery and mechanical equipment, backed by decades of industry experience and a reputation for technical excellence. Servicing customers across a range of heavy industry and industrial sectors, they combine premium products with exceptional customer support.

Despite their continued growth, they've maintained a supportive, team-focused culture where people are genuinely valued, achievements are celebrated, and long-term careers are built.

The Opportunity

Are you an experienced Service Technician, Field Service Engineer, Mechanical Fitter, Maintenance Technician, or Mechanical Engineering Graduate with a background in heavy industry or industrial environments?

If you're ready to step away from the tools and into a customer-facing technical role, this is the perfect opportunity. You'll use your industry knowledge to solve customer problems, provide technical advice, and build long-term relationships-spending approximately 80% of your time on technical support and 20% developing customer relationships and sales opportunities.

Your Responsibilities

• Provide expert technical advice and troubleshooting support to customers.
• Build strong relationships with existing clients and identify opportunities to grow accounts.
• Visit customer sites across NSW (with occasional interstate travel) to provide demonstrations and technical support.
• Attend industry trade shows and customer events.
• Work closely with internal sales and service teams to deliver outstanding after-sales support.
• Recommend equipment and technical solutions tailored to customer requirements.

About You

To be successful, you'll bring:

• Proven experience working within heavy industry or industrial environments is essential.
• Experience in industries such as manufacturing, mining, construction, steel, materials handling, processing, engineering, or similar industrial sectors will be highly regarded.
• Experience as a Service Technician, Field Service Engineer, Mechanical Fitter, Maintenance Technician, or in a similar mechanical role.
• Strong mechanical aptitude and fault-finding skills.
• A genuine desire to transition into technical sales and customer relationship management.
• Excellent communication skills with the ability to explain technical concepts clearly.
• A Mechanical Engineering qualification is highly regarded but not essential.
• Current driver's licence and intermediate Microsoft Office skills.

Why Join This Business?

• Step off the tools into a rewarding technical sales career.
• Competitive salary plus commission and a fully maintained company vehicle.
• Work with an established leader in the machinery industry.
• Supportive leadership and a collaborative team culture.
• Clear career progression into senior technical sales and account management.
• Regular team celebrations and a business that genuinely invests in its people.

If you have a background in heavy industry or industrial environments and are looking to leverage your technical expertise in a commercial role with real career progression, we'd love to hear from you.