Moveworks Agent Developer

Experience Required: 3–5 years
Location: Malvern, Pennsylvania
Duration: 6 Months

Job Description

We are seeking a skilled Moveworks Agent Developer to design and build conversational AI agents that simplify employee HR experiences. The ideal candidate will develop secure, intuitive self-service solutions that help employees access HR information, submit requests, track approvals, and interact with enterprise HR systems.

The role involves configuring Moveworks agents, developing integrations with Workday and other enterprise platforms, designing conversational workflows, and ensuring secure, reliable, and user-friendly experiences.

Primary Skills

Moveworks Agent Development

Moveworks Agent Studio / Tool Studio

Conversational AI and Agentic Workflows

REST API Development and Integration

Workday HCM Integration

Enterprise Application Integration

Conversational User Experience (UX)

JSON and API Data Exchange

OAuth 2.0 / OpenID Connect (OIDC)

Secure API Integration

Agent Workflow Design and Orchestration

Secondary Skills

Workday HCM Technical Integration,

Workday HCM Core Functional Knowledge,

Workday Compensation Management,

ServiceNow Integration,

Microsoft 365 Integration

Model Context Protocol (MCP)

Git and CI/CD Pipelines

Role-Based Access Control (RBAC)

Authentication and Authorization

Automated Testing and Error Handling

HR Employee Self-Service

HR Case Management

Data Privacy and Security

Roles and Responsibilities

• Design, develop, test, and deploy conversational HR agents using Moveworks Agent Studio, Tool Studio, plugins, actions, and triggers.
• Build employee self-service journeys for HR knowledge search, requests, approvals, and status inquiries.
• Develop integrations between Moveworks and Workday using REST APIs and secure authentication mechanisms.
• Configure reusable agents, plugins, and actions for common HR processes.
• Design conversational flows that simplify complex employee journeys and reduce unnecessary steps.
• Implement role-aware access controls, input validation, error handling, logging, and security guardrails.
• Collaborate with HR teams, Workday specialists, UX designers, product owners, security teams, and enterprise architects.
• Test agent accuracy, workflow completion, usability, and exception handling.
• Follow structured development, version control, testing, and CI/CD practices.
• Maintain technical documentation and support ongoing improvements to conversational AI solutions.

Representative Use Cases

• Paid Time Off (PTO): View balances, submit or cancel requests, and track manager approvals.
• Benefits Information: Search approved benefits content and guide employees through relevant actions.
• HR Knowledge: Answer employee policy and process questions using approved HR information.
• Learning and Training: Retrieve required training information and completion status.
• Employee Information: Retrieve authorized employee profile information.
• HR Case Management: Initiate HR requests, collect required details, and provide case status updates.

Required Qualifications

• 3–5 years of application development or enterprise integration experience.
• Hands-on experience with Moveworks Agent Studio, Tool Studio, or Moveworks plugin development.
• Strong knowledge of REST APIs, JSON, OAuth/OIDC, and enterprise integrations.
• Experience developing conversational AI applications or agentic workflows.
• Understanding of conversational UX and employee self-service experiences.
• Experience integrating SaaS platforms such as Workday, ServiceNow, or Microsoft 365.
• Knowledge of authentication, authorization, RBAC, data privacy, and secure API integration.
• Familiarity with Git, CI/CD, software testing, and structured development practices.