Civil Rights Investigator

Civil Rights Investigator
Indianapolis,IN

Duties & Responsibilities

• Investigative Interviewing: Conduct comprehensive interviews with complainants, respondents, and witnesses via telephone, office meetings, or on-site visits using standard, accepted investigative techniques.

• Evidence & Data Analysis: Gather, evaluate, and synthesize complex evidence, comparative data, statistical information, and party testimony.

• Legal & Case Analysis: Perform legal analysis on completed investigations and prepare concise written case reports detailing relevant facts, interviews, observations, and determinations regarding violations or non-violations as directed by leadership.

• Caseload & Performance Management: Maintain an active caseload while strictly adhering to performance standards:

  • Ensure "aged" cases (180+ days) do not exceed 15% of the total assigned caseload.

  • Submit a minimum of three (3) completed cases per month.

  • Complete legal reviews for a minimum of three (3) cases per month.

• Recordkeeping & Documentation: Maintain detailed, chronological case logs and update internal databases consistently and accurately.

• Stakeholder Engagement & Education: Establish positive working relationships with colleagues, clients, and the public; act as an educational resource regarding Civil Rights Laws and the mission of the ICRC.

Qualifications & Requirements

• Education: Bachelor’s degree required.

• Legal & Regulatory Knowledge: Thorough understanding of the Indiana Civil Rights Law, Commission rules/regulations, and relevant state and federal court decisions (including the Civil Rights Act and Fair Housing Laws).

• Investigative Expertise: Ability to manage complex investigations, handle sensitive data, analyze testimony across diverse areas (housing, credit, public accommodation, and education), and provide sound recommendations to the Director.

• Communication & Confidentiality: Strong written and verbal communication skills; demonstrated ability to handle sensitive information with strict confidentiality.

• Technical Skills: Proficiency in Microsoft Office 365 and general computer usage for database management and case reporting.

Required Skills & Qualifications Matrix