CRM System Administrator

I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment. This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance. Key Responsibilities:

• Day-to-day Salesforce administration, including users, permissions, and configuration
• Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards
• Management of picklists, record types, validation rules, and page layouts
• Supporting controlled changes and releases (e.g. sandbox to production)
• Maintaining a robust data quality framework across key CRM objects
• Assisting with reconciliation activities between CRM and finance systems
• Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals)
• Providing first-line user support, onboarding guidance, and basic documentation

Requirements:

• Proven experience in Salesforce or a similar CRM system within a commercial environment
• Strong focus on data quality, governance, and reporting accuracy
• Confident working with Excel and data cleansing tasks
• Strong communication skills with a service-oriented mindset
• Understanding of B2B revenue processes (desirable)
• Salesforce Admin certification (ADM 201) advantageous

This is a full time, temporary role and for the right candidate, it could develop in to a permanent position. Hybrid working is offered and remote is also considered. However initial training will need to be carried out in either Norwich or London initially. Interviews are commencing immediately. If you are interested, please contact Emily at Pure.