BetStop UX Researcher: Improve Accessible Registration

The Australian Communications and Media Authority (ACMA) is seeking an APS 6 User Experience Researcher to join the BetStop Taskforce. You will apply user-centred design to analyze registrant journeys, identify pain points for registrants and support people, and recommend data-driven improvements to make the BetStop registration accessible, efficient and intuitive for all Australians.

You will support an EL1 Research and Engagement Lead and work with colleagues across the BetStop Taskforce and