Assistant PA Manager

Assistant PA Manager

£65,000

50/50 hybrid working!

City of London based

We are looking for an experienced Assistant PA Manager to lead and manage a team of secretarial professionals within a busy professional services environment. This is a hands-on role, responsible for ensuring the team delivers a high-quality, efficient and responsive service to partners and fee earners.

Key Responsibilities

• Manage the day-to-day performance, workflow and resourcing of the secretarial team.
• Allocate secretarial support effectively, ensuring appropriate cover and resource levels across the team.
• Lead, coach and develop team members, including performance management, appraisals, training and career development.
• Manage absence, annual leave, new joiners, leavers and team allocations.
• Oversee the onboarding and induction of new team members, ensuring they are fully supported.
• Work closely with senior stakeholders to understand business needs and make recommendations around secretarial resource and support.
• Identify opportunities to improve processes, increase efficiency and embed best practice across the secretarial function.
• Support the implementation and adoption of new technologies, processes and AI-driven solutions.
• Build strong relationships with partners, fee earners, HR and other business support teams.
• Address day-to-day people management, performance and quality issues, escalating where appropriate.
• Provide strong PA and organisational support to the Practice Group Leader and, when required, the Practice Group Manager.
• Support wider Practice Group operational activities and projects as required.

About You

• At least 3 years’ proven supervisory/management experience in a similar role.
• Professional services experience is essential; experience within a law firm is highly desirable .
• Strong people-management and leadership skills, with the ability to coach, motivate and develop a team.
• Excellent organisational and communication skills, with the confidence to work with stakeholders at all levels.
• Proven ability to manage workflow, prioritise competing demands and remain calm under pressure.
• Experience of improving processes and driving efficiencies.
• High level of discretion and professionalism when dealing with confidential and sensitive matters.
• Strong IT skills, including Microsoft Office and Teams.
• Flexible, practical and solutions-focused approach.

The role offers a competitive salary and benefits package, including hybrid working, bonus, generous annual leave, private medical insurance and enhanced parental leave.

Please apply today to be considered!