Data Center Technician

Data Center Technician (Server / Support)
Afton, TX
Long Term

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of product located at Customer Site.

o Triage issues with direction from Support

o Execute plan of action from Domain Engineer/L3

o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) via case email

o Reseating parts, swap or replace parts

o Server Testing and validation (running diagnostics, capturing and uploading logs)

o Upgrading Firmware as needed

o Parts locker management, manage inbound and outbound parts

o Spare parts management, separate from parts locker (during CW server deployments)

o Experience replacing server components (CPU, Mem, PS, GPU etc)
Experience in server replacements

You will be successful in this role if you have:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 4-6 years experience in area of responsibility