Onsite ServiceNow Architect

As a Onsite ServiceNow Architect  You will ensure the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment, focusing on digital transformation and service optimization.

Required skills and experience

Key Responsibilities:

• Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.
• Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.
• FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.
• Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.
• Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.
• Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications.

Required Technical and Professional Experience

• The successful candidate will work onsite 5 days a week in Upper Arlington, Ohio

• Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.
• Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.
• FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.
• Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.
• Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.
• Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications.

Required Qualifications:

• Experience: 5+ years of experience in IT, with at least 5 years of deep technical experience in ServiceNow development and architecture.
• Technical Mastery: Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools (Studio, UI Builder, Service Portal).
• Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.
• CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) within a public sector context.
• Citizenship: Must be a US Citizen or Green Card holder.
• Soft Skills: Ability to work onsite in Columbus, OH, and lead technical work sessions with diverse stakeholder groups.

Required Certifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) – ITSM or ITOM preferred
• ITIL v4 Foundations

Preferred Certifications:

• ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)
• Security+ or similar cybersecurity certification