Mgr. EVS and Stewarding- Full Time, Public Area Housekeeping (Harrah's SoCal)

Manages the staffing, planning and organization of the EVS and Stewarding departments. Directly Supervises: department supervisors

• Responsible for the overall cleanliness of the casino and hotel public areas, including casino floor, hotel lobby, restaurants, spa and back of house areas
• Responsible for the efficient scheduling of vendors and personnel on all shifts
• Assist in the execution of the departmental budgets and capital
• Responsible for ensuring administrative functions are completed in accordance to policy, including counseling, commendations, disciplinary actions, terminations, grievance hearings, etc.
• Assist with development of short-term and long-range planning goals
• Assist with the development and implementation of training programs
• Lead and/or support construction, renovation and preventative maintenance efforts.
• Administer and communicate policies and procedures to ensure employee performance standards are maintained
• Manage work projects, including redecorating and heavy cleaning, ensuring that high levels of productivity are maintained, and completion schedules are met
• Conduct periodic random inspections of facility to ensure standards are being upheld; recommend changes to process as necessary
• Ensure all chemicals utilized are in compliance with OSHA
• Work proactively in conjunction with all departments to correct any potential guest service or safety issues
• Ensure that all customer concerns are handled in an effective and professional manner
• Maintain consistency in counseling, discipline and communications
• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

• Bachelor’s degree or equivalent experience required.
• Minimum three years supervisory experience in Housekeeping, EVS, or related area.

ADDITIONAL REQUIREMENTS

• Must be able to maneuver in and around casino, public areas and work inside kitchen areas, sometimes in heat in excess of 130 degrees or cold in excess of 0 degrees
• Must be able to reach, pull, bend, crouch and kneel around while performing job duties.
• Must be able to perform the physical duties of line employees in emergencies.
• Must be able to  operate all kitchen equipment and machinery
• Must be able to lift up to 75 pounds.
• Must be able to read, write, speak and understand English.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.  
• Must be able to respond to visual and aural cues.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

Salary: $85k per year, depending on experience.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.