Client Support Tech with Security Clearance

Job Responsibilities: (BULLETED LIST)
• Manage and administer IT devices, laptops, and computers (wired and wireless).
• Perform equipment installations, peripheral connections, installation, and deletion of software consistent with standard configurations and/or established policies.
• Perform configuration management functions for software and hardware.
• Perform initial system diagnostics and troubleshooting. Identify problems and resolve hardware/software/network malfunctions.
• Provide minor software and hardware maintenance, such as component replacement and/or upgrading components and installing software updates and patches. Replacement parts will be provided by the Government.
• Provide basic assistance for commonly used office automation applications.
• Provide ADPE custodian required information on equipment moves or user assignment within 2 working days.
• The contractor shall utilize the Government provided helpdesk software.
• Assist Government personnel, when tasked, to prepare, document, and maintain a review of hardware and software license and maintenance agreement inventories. Job Requirements: (BULLETED LIST) • Must be local to Scott AFB – 5x on site.
• 3+ years of technical experience as helpdesk support or related IT field
• Active Secret security clearance
• DoD 8570.01-M IAT Level II certification. (Security +)