Desktop Support Technician (Direct OFFER)

Length of assignment: 1yr year with 6 Months renewal if all is going well.

Shift (if applicable): 1st Shift

Onsite M-F Hartford Campus 1MS Depot

Job description.

• We are looking for a contractor to support our Daily Depot operations.
• The role includes using ServiceNow to manage incidents and requests, resolving equipment and application issues, and deploying equipment.
• Responsibilities encompass tasks for new hires, upgrades, asset updates, peripherals, shipping boxes for equipment returns, receiving incoming equipment, and addressing various task requests in our queues.
• Additionally, the contractor will assist with imaging and QA of equipment, refreshes, iPhone support, equipment repairs, receiving and storing new hardware from vendors, and other miscellaneous tasks related to our daily support activities.