On-Site Hardware Support Specialist (m/f/d)

On-Site Hardware Support Specialist (m/f/d)

The digital transformation is changing every aspect of local government. At hannIT, you can actively help shape this change! hannIT is a strategic IT partner for the Hanover region, cities, municipalities, and municipal enterprises, as well as regionally based utility and transportation companies. For our more than 250 employees, we combine the best of both worlds: the dynamism of the private sector with the security of public service. Behind our success is a fabulous team.

We are looking for a new colleague to join our onSite Support team in the hardware department as soon as possible.

Responsibilities

• Installation, configuration, and testing of client hardware (PCs, laptops, printers, etc.), including cabling in accordance with UVV standards
• Setup and support of VPN clients (including via remote maintenance)
• Troubleshooting and resolving issues with end-user devices and network infrastructure
• Handling service requests and incidents in first- and second-level support
• Documentation of IT support tasks and maintenance of CMDB elements

Qualifications

• Completed vocational training, e.g., IT Specialist for System Integration, IT Systems Administrator, or comparable qualifications
• Class B driver's license
• Strong technical understanding of IT hardware
• Initial experience in first- or second-level support is desirable
• Strong verbal and written communication skills
• Strong service and team orientation

Comparable qualifications may also meet the requirements.

Benefits

• Permanent employment contract in Pay Grade 7 of the TVöD-VKA collective bargaining agreement
• 30 vacation days plus an annual bonus
• Flexible work schedules: full-time (39 hours) or part-time-family-friendly and predictable
• Option to work from home for greater flexibility
• Ergonomic equipment-in the office and for your home office
• Flat hierarchies with a welcoming culture and an open, collegial work environment
• Supplementary pension / company pension plan through hannIT for your future
• Personalized training and professional development
• Discounted commuter pass for your commute
• Smartphone-also for personal use
• Corporate health management with a wide range of offerings
• Corporate fitness (Hansefit) and group sports events
• Cross-departmental project collaboration-exciting tasks and opportunities

Contact

Diversity enriches work life and opens up new possibilities. That's why hannIT is actively committed to equal opportunities for all genders, consideration of individual life circumstances, the inclusion of people with disabilities, and collaboration on an equal footing. Regardless of gender, origin, or personal background, we welcome any application that meets the qualifications described.

To promote equal opportunity in this area, we especially encourage women to apply.
This position is generally suitable for part-time work.

Interested in a job in a dynamic IT environment with a regional focus?

Then please submit your complete application materials in German (cover letter, resume, transcripts, and references, if applicable) via our online job portal by August 16, 2026.