ARGO Teller System Consultant (5-11 Years)

Domain: Digital Banking & Retail Branch Transformation

Note : This is not a Infra AGRO CD job. DO not apply if you have Infra / Dev Ops expertise.

Job Overview

We are seeking a highly motivated ARGO Teller System Consultant with 5 to 11 years of experience in banking technology to support critical branch transformation initiatives. The ideal candidate is a proactive problem solver who can think beyond standard implementations, drive operational process improvements, and collaborate seamlessly across business and technical teams to deliver frictionless branch banking experiences. In this role, you will lead the implementation, integration, and enhancement of the ARGO Teller platform while modernizing core banking operations.

Key Responsibilities

• Platform Implementation & Optimization: Lead the end-to-end implementation, configuration, maintenance, and functional enhancement of the ARGO Teller platform.
• Process Analysis & Improvement: Analyze current teller and branch operations, identifying operational bottlenecks, automation opportunities, and process efficiency improvements.
• Requirements & Stakeholder Management: Collaborate closely with branch operations, business leaders, product managers, and technology teams to gather, validate, and document functional requirements.
• Core Systems Integration: Support and guide seamless integrations between ARGO Teller and core banking hosts, payment processing platforms, customer authentication systems, and downstream applications via APIs and middleware.
• Lifecycle Delivery Support: Participate actively in key project delivery phases, including data migration, system testing, User Acceptance Testing (UAT), production rollout, and hypercare support.
• Production Support & Problem Solving: Troubleshoot complex production issues, perform root-cause analysis, and recommend sustainable, long-term technical and operational fixes.
• Documentation & Knowledge Transfer: Prepare functional specifications, system documentation, user training materials, and conduct knowledge-transfer sessions for operational teams.
• Innovation & Best Practices: Drive continuous improvement by recommending innovative approaches to elevate branch efficiency and modern customer experiences within an Agile framework.

Required Technical & Functional Skills

• Domain Expertise: 5 to 11 years of hands-on experience in banking technology, with a focus on teller solutions, branch automation, or retail banking operations.
• Product Knowledge: Hands-on experience with ARGO Teller implementations (or equivalent proprietary teller/branch applications).
• Retail Banking Foundations: Deep understanding of retail banking products, cash management, teller transaction flows, balancing procedures, and branch operational controls.
• Integrations & Middleware: Experience working with system integrations, REST/SOAP APIs, banking middleware, and web services connecting branch front-ends to backend core databases.
• Delivery Methodology: Exposure to Agile/Scrum delivery methodologies and tools.
• Communication Skills: Excellent stakeholder management, analytical thinking, and verbal/written communication skills.

Preferred Attributes & Qualifications

• Self-Driven: A go-getter with a strong sense of ownership and execution focus in dynamic transformation environments.
• Innovative Mindset: An innovative thinker comfortable with challenging conventional banking processes to introduce modern digital capabilities.

Fast Learner: Quick learner with a strong passion for emerging banking technologies, branch modernization, and automation tools.