Quick Overview
Job Description
BS degree in Computer Science or related technical field involving coding or equivalent practical experience
* 4-8 years relevant experience.
* Understanding of Linux operating systems and Linux system administration (SysAdmin roles).
* Good understanding of Linux/Unix commands (Strong User).
* Experience automating tasks with scripting languages such as Python, Bash, and JavaScript.
* Systematic problem-solving approach, strong communication skills, a sense of ownership and drive solutions.
* Deep understand of service metrics and alarms through the development of dashboards, service KPIs, alarming systems.
* Experience working in an operational environment with mission critical tier one services with associated pager duty.
* Software development experience focused on Services and Operational tools.
* CI/CD process and software knowledge.
* Operational toil mitigation and reduction.
Responsibilities
* Work closely with development team on maintaining operational health of core compute services for API availability and low latency
* Managing and triaging tickets. Driving prioritization and execution of work based on impact.
* Scale systems sustainably through mechanisms such as easy-to-use tooling and automation.
* Work in concert with service developers to evolve systems/products for better scalability, reliability and development velocity.
* Drives new runbooks to help reduce mean triage time of incidents.
* Prioritize and automate high hit count runbooks.
* Practice sustainable incident response and drive root case analysis
Skills
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