Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Plymouth, MN, United States
Posted
Yesterday
Active DirectoryAzure
Job Description
If you are interested in below position, please send your resume.
🚀 IT Support Technician – Hybrid | Plymouth, MN
📍 Location: Plymouth, MN (Hybrid)
📅 Duration: Longterm
Join a dynamic IT Support team as the first point of contact for technical support across hardware, software, Microsoft 365, and end-user systems.
What You’ll Do:
- Troubleshoot hardware, software, OS, and application issues
- Manage and resolve ITSM tickets within SLA
- Support Microsoft 365 and Microsoft Admin Portals
- Assist with hardware/software deployments and upgrades
- Create technical documentation, FAQs, and user guides
- Collaborate with internal teams and vendors to resolve issues
What We’re Looking For:
- 1+ year of IT/Technical Support experience
- Strong customer service and troubleshooting skills
- Experience with Microsoft 365 & Operating Systems
- Familiarity with Exchange, O365, Azure Admin Portals
- Strong communication and documentation skills
⭐ Nice to Have: Intune/Autopilot, SCCM, Active Directory, ServiceNow, ITIL
Similar jobs
- MS
Service Desk Technician (6757) with Security Clearance
MetroStar Systems Inc.
Rosslyn, VA🇺🇸$50k - $60k/yrHybrid4 weeks agoHTTPSTechnology - AS
Desktop Support
Apex Systems
San Francisco, CA🇺🇸On-site3 weeks agoPowerShellTechnology - KT
REQT: Direct Client: IT Help Desk Support @ Dauphin County, PA – Hybrid
KSN Technologies, Inc.
PA🇺🇸Hybrid2 weeks agoSplunkTechnology - MD
Telecommunications Technician 2 - Aurora, CO with Security Clearance
M.C. Dean
Aurora, CO🇺🇸$27 - $31/hrHybrid6 weeks ago401kFiberSketch+2 - ST
Deskside Technician I
Stefanini
Owensboro, KY🇺🇸On-site4 weeks agoMicrosoft OfficeMicrosoft OutlookTechnology - JG
ERP/IT Specialist
Judge Group, Inc.
Easton, PA🇺🇸$70k/yrHybrid4 weeks agoSQLPostgreSQLPythonTechnology