ServiceNow E-Signature Controls Implementation Consultants with Public school system experience – Remote - Chicago Public Schools

WHO WE ARE:

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.

WHAT WE DO:

We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.

ServiceNow E-Signature Controls Implementation

Multiple Anticipated Positions | Chicago Public Schools

Engagement: Anticipated five-year program, contingent upon contract award

Location: Chicago, IL; onsite, hybrid, or remote expectations to be confirmed

Start Date: To be determined following award

Required Industry Experience: Public school system / K–12 school district experience

Opportunity Overview

DTI is identifying qualified consultants to support our proposal for Chicago Public Schools’ Enterprise Electronic Signature Platform initiative, RFP .

The proposed initiative will modernize electronic signature processes, streamline document workflows, strengthen security and governance, and integrate e-signature capabilities with district systems, including ServiceNow.

We are seeking candidates for multiple positions across the following specialties. Candidates may qualify for one or more areas; expertise in all three is not required.

Anticipated Positions and Responsibilities

ServiceNow E-Signature Controls Implementation Consultants

• Design and implement ServiceNow workflow and access controls supporting secure electronic signature processes.
• Configure permissions, approval routing, signer and sender authorization, and document visibility.
• Implement audit trails, transaction tracking, exception handling, and reporting.
• Work with district security, compliance, and records management stakeholders to address authentication, confidentiality, retention, and governance requirements.
• Document controls and validate their effectiveness through testing and business review.

Required Qualifications

• Prior hands-on experience supporting a public school system or K–12 school district is required for every position. Candidates must identify the district, project, responsibilities, and dates.
• Relevant hands-on experience in ServiceNow development, ServiceNow–DocuSign integration, or e-signature controls implementation, aligned with the position sought.
• For controls positions: demonstrated experience implementing workflow governance, access controls, approvals, and auditability.
• Experience gathering requirements, documenting solutions, conducting testing, and collaborating with technical and business stakeholders.
• Understanding of sensitive student, staff, and district information and the importance of secure document handling.

Preferred Qualifications

• Experience with enterprise e-signature deployments across multiple schools or departments.
• Familiarity with district requirements related to FERPA, SOPPA, electronic signature compliance, document retention, and accessibility.
• Experience with SSO/SAML, OAuth 2.0, REST APIs, ServiceNow IntegrationHub, and Flow Designer, as applicable.
• Experience integrating with student information, ERP, contract management, or records management systems.
• Relevant ServiceNow or DocuSign certifications.
• Experience creating support documentation, training materials, and operational handoffs.

Important Notice to Consultants

We are currently identifying consultants in support of our RFP response. These opportunities are contingent upon DTI being awarded the work. Once the work is won, we will reconnect with shortlisted consultants to provide complete project details and a finalized, position-specific job description and confirm mutual interest and availability.

The anticipated program spans five years; individual assignments, schedules, duration, work arrangements, and compensation will be confirmed following award.

DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.