Account Manager - Manufacturing (Japanese-English bilingual)

Looking for Account Manager - Manufacturing

Plano, Texas, United States

Job Description:
The Account Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The Account Manager will be engaged in a variety of tasks including sales, business development, account ownership, project management, coordination, customer & partner relationship management, negotiation, partner management.

Essential Functions:

• Business Development for TTS US IT services.
• Building Proposal for key projects and aligning it as per customer need.
• Scheduling Internal/External sync with stakeholders.
• Maintaining strong relations with key personnel.
• Acquiring a thorough understanding of key customer needs and requirements.
• Expanding the relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Prepare regular reports of progress and forecasts to internal and external stakeholders.
• Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle.
• Vendor/Partner management for Joint delivery of Services.
• Supporting team expansion initiative for technical project at client location.
• Account farming, expanding existing accounts by engaging in active discussions with customers with TTS US IT services expansion

Requirements

• Graduate or bachelor s degree in business administration or in a related field.
• 3+ years of experience in IT industry in Account management and business expansion area.
• Ability to be client facing by interacting with our clients and their executive leadership.
• Creative problem-solving abilities and an analytic and qualitative eye for reasoning.
• Self-starter with a knack for taking initiative and getting things done .
• Have a passion for your work and an ability to apply that passion to both daily tasks and larger projects.
• Ability to work with a remote team via collaboration tools (Chat, Email, and Video Conferences).
• Ability to prioritize and complete multiple tasks with little to no supervision.
• Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong communication.

Japanese-English bilingual skills are highly preferred