Cyber Resilience Advisor - APAC

Cyber Resilience Advisor - APAC

We're looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre sales to post sales and professional services - to join our growing Customer Success team as a Cyber Resilience Advisor based in Australia, covering the APAC region.

In this role you will partner with key customers to drive business outcomes, maximize the value of the Immersive One Platform, and execute a programmatic approach to Cyber Workforce Resilience.

Key Responsibilities

• Partner with key customers to understand and help achieve their business, objectives, cybersecurity initiatives, and desired outcomes
• Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach
• Engage C level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business Reviews
• Leverage your cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs
• Drive adoption to maximize the value of the Immersive Labs Platform
• Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
• Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
• Support customers in operationalizing and incorporating Immersive Labs into their cybersecurity programs sustainably, leveraging platform metrics, custom reports and insights
• Serve as an escalation point and primary liaison between sales, product leadership and client accounts
• Assist in delivering Executive Business Reviews (EBRs) to customers, providing executive level reports and insights that help drive long term account health and expansion opportunities

Preferred Experience & Qualifications

• 5+ years work experience in an information security practitioner or consulting role, with experience in customer success or a similar role
• Extensive client facing experience presenting to both C level executives and technical stakeholders
• Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
• Authoritative knowledge of information security concepts, domains, compliances and standards, and ability to articulate value in a jargon free manner
• Hands on experience with Windows and Linux operating systems, security tools (IDS, firewalls, anti malware, SIEM), public cloud environments, etc.
• Experience leading technical presentations for technical and non technical audiences across all levels
• Bachelor's degree or higher in Cyber Security or Computer Science preferred

Values

• Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes.
• Inclusive - We foster a culture of diversity, open dialogue and empathy.
• Customer Centric - We develop deep relationships with customers to help them achieve their business outcomes.
• One Team - A global team working together to achieve our vision and prepare for the future.

Benefits

• Additional benefits allowance for pension, healthcare and housing
• Time off, flexible and remote working, 25 days annual leave + 2 volunteering days and birthday half day
• Enhanced parental leave, mindfulness groups, critical illness cover
• Career and learning development, 'Learn Anything' fund
• Share in company success with share options, sales incentives and recognition & rewards
• Flexible working options including flexible start/finish times, reduced hours, job share and remote working
• Social events, sports clubs, monthly socials
• Remote role but meets in EMEA HQ bi annually and regularly in region

Cyber threats wait for no one and neither should you. Apply now!