Hardware Support Technician

JTH Recruitment have been appointed to recruit for our IT client based just outside of Peterborough. This a great role for someone looking to embark on a career in IT so if you like building and repairing IT equipment and computers this would be an ideal role. Some customer service and team work experience would be advantageous.<br />The client are offering a competitive salary, bonuses and is a great place to work. There is also ongoing support and development.<br />THE ROLE<br />The main task will be the building of touchscreen EPoS systems ready to be installed by their team of engineers across the UK.<br />WHAT YOU’LL BE DOING<br />System builds

• Pre-install scanner set-up.
• Disk and ‘Hotkey’ set-up.
• Till and peripheral building/testing prior to installation.
• Liaise with front office for installation dates.
• Work closely with the installation engineers and customer support to ensure every installation runs smoothly, on time and with the correct equipment.
• Stock Shipping of replacement parts as required, on time and to the correct address.
• Recording/allocating stock serial numbers
• To keep the stock room/build area clean and tidy.
• Report stock shortages to hardware manager.
• Stocktaking on a bi-weekly basis.<br />General Duties<br />Cleaning of second hand/returned equipment.<br />Repair faulty equipment if possible.<br />Test repaired equipment.<br />Chase customers for return of loan/faulty equipment.<br />Postage<br />YOU SHOULD APPLY IF:
• You have a full clean driving licence.
• You have previous experience of working as part of a team.
• Demonstrable organisational skills, including time management, prioritisation of tasks and selfmotivation.
• Strong work ethic, requires high standards of self-motivation, able to be flexible in order to get the job done, able to work under pressure when deadlines approach.
• You are a confident and clear communicator.
• You have an excellent professional manner at all times.
• You are hardworking and committed, with a sense of humour