Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Salem, OR, United States
Posted
19 hours ago
Business AnalysisContinuous Improvement
Job Description
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- Business analysis & requirements support: Gather information via interviews, workshops, document reviews, and research; translate findings into process diagrams, user stories, business rules, and functional descriptions; help maintain requirements traceability throughout the project lifecycle.
- Documentation: Draft and maintain current state/future state process maps, SOPs, requirements summaries, and system documentation using approved templates and consistent terminology.
- Testing & validation support: Prepare UAT test cases, participate in execution, document results, and communicate findings for review and resolution.
- Training & implementation assistance: Contribute to end user training materials and "train the trainer" sessions; observe workflow impacts, gather user feedback, and share insights to support adoption and continuous improvement.
- Other duties as assigned to support program objectives and timelines.
Desirable Skills:
- Experience supporting largescale modernization programs or enterprise initiatives; familiarity with data governance/privacy/security practices.
- Project/change management and facilitation skills (workshops, consensusbuilding).
- Background working with relational or cloudbased data platforms; ability to translate technical concepts for business audiences.
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