Service Alarm Technician

Service Alarm Technician | Anchorage, AK, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting and optimizing businesses globally. With a vast network of colleagues across continents, they are dedicated to creating safer environments and delivering exceptional client experiences through their innovative technology and services.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct pre-deployment testing for all upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary, intrusion, and fire alarm systems.
• Proficiency with Microsoft Office Suite.
• Strong written and verbal communication skills.
• Working knowledge of network communications and IP addressing.

What's On Offer

• Company training and an industry-leading certification program.
• Company vehicle and cell phone.
• Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, disability coverage, and a 401K with a match.
• Opportunities for educational assistance and professional growth.

Apply via Haystack today!