Sr. Product Owner

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Sr. Agile Product Owner to work in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 24+ Months

Required Skills & Experience

• 7+ years of experience in technical writing, product support, or project delivery
  2+ years of Product Owner experience within Agile environments
  Background in product development, product management, or Scrum delivery models
  Education
  Bachelor's degree in Technical Communication, Computer Science, Engineering, or related field
  Technical Proficiency
  Comfortable working with complex technical systems and applications
  Experience with API documentation and developer-facing content

Preferred Qualifications
Experience in Banking, Financial Services, or FinTech environments
Experience supporting developer tools or engineering platforms
Certifications such as Certified Scrum Product Owner (CSPO), Scrum Certification, or PMP / PMBOK / SDLC

What You Will Be Doing

• Documentation Ownership & Strategy
  Own and define the end-to-end documentation strategy for assigned product areas
  Create and maintain user guides, process documentation (Job Aids), FAQs, and knowledge base content
  Manage and maintain Confluence and SharePoint documentation repositories
  Ensure documentation is accurate, scalable, and aligned with product updates
  
  Product Owner & Agile Experience
  Agile Delivery
  Experience working within Scrum/Agile methodologies
  Create and manage user stories, tasks, and documentation work items
  Use tools such as Jira and Confluence for tracking and collaboration
  Product Ownership
  Participate in PI Planning and backlog refinement with Product Owner teams
  Act as the voice of the customer/end user, ensuring usability and clarity
  Stakeholder Collaboration
  Partner with Product Owners, Application Managers, Engineers/Developers, and Program Managers
  Gather requirements and ensure technical accuracy and alignment
  Technical Communication
  Translate complex technical concepts into clear, concise, user-friendly documentation
  Develop content tailored to application managers, engineers, and end users
  Project & Delivery Management
  Manage multiple documentation initiatives simultaneously
  Deliver high-quality work within tight timelines
  User-Centered Design
  Apply audience-focused principles to improve usability and effectiveness
  Align documentation with user needs and workflows
  Content Strategy & Governance
  Identify opportunities for content reuse
  Ensure consistency across all documentation assets