Technical Delivery Manager - Richmond, VA

• Define and execute an enterprise-wide strategy that aligns QSight s Vision, Resilience, and Community platforms to measurable business outcomes.
• Own the architecture, design, and quality of the OM Innovations platform (Vision, Community, and Resilience), ensuring scalable, reliable, and high-performing software solutions.
• Lead end-to-end execution of product roadmaps and releases, driving cross-functional delivery and ensuring timely delivery of features and enhancements across multiple agile teams.
• Serve as a technical player-coach, leading by example through hands-on involvement in architecture, design, and code reviews while setting high engineering standards.
• Directly manage and coach engineering and product teams, fostering a high-performance culture through mentorship, career development, and strong accountability.
• Oversee teams operating across a diverse technology stack (Python, .NET, ASP.NET, React, MVC, and microfrontends) to deliver integrated, cohesive platform capabilities.
• Partner with Product Management and business stakeholders to translate strategic priorities into execution-ready plans, ensuring alignment between product vision, engineering delivery, and customer value.
• Maintain accountability for platform stability and operational excellence, including production support, site reliability, and incident response.
• Champion best practices in DevOps, CI/CD, and quality engineering to continuously improve system availability, security, and performance.
• Manage technical debt and optimize cloud architecture (e.g., Google Cloud Platform) to balance cost efficiency with long-term scalability and quality.
• Create and maintain architecture documentation, decision records, and implementation of playbooks that drive consistency and accelerate delivery across teams.
• Be hands-on when necessary to prove patterns, unblock delivery, and harden implementations building targeted reference solutions, prototypes, and production improvements in partnership with engineering teams.
• Provide expert consultation during incidents or performance events, working with the appropriate teams to accelerate diagnosis and resolution.

Emental Job Functions
Performs additional duties as directed.
Qualifications
EDUCATION & EXPERIENCE:

• 9+ years of software engineering experience, with 5+ years in technical leadership roles (e.g., managing development teams or leading complex software projects). Track record of delivering enterprise-grade software products or platforms to market is essential. Domain experience in supply chain, healthcare, or SaaS platforms is highly desirable.
• Proven team management experience, including performance coaching and talent development. Strong engineering background adept in modern cloud architectures (microservices, Google Cloud Platform/AWS, CI/CD, DevOps) and software development best practices.
• Product mindset with ability to weigh customer needs and business goals in technical decisions. Excellent communication and cross-functional collaboration skills, with experience aligning technical teams and business stakeholders. Agile methodology expertise and adeptness at managing execution in a fast-paced, evolving environment.

Knowledge Skills & Abilities

• Deep knowledge of modern software architecture patterns, including microservices, microfrontends, and API-driven design
• Strong understanding of full-stack development across technologies such as Python, .NET, ASP.NET, React, and MVC
• Knowledge of cloud-native platforms and infrastructure (e.g., Google Cloud Platform), including scalability, cost optimization, and distributed systems
• Understanding of Agile delivery models, product lifecycle management, and DevOps practices (CI/CD, release management)
• Familiarity with enterprise data ecosystems, system integrations (ERP, supply chain systems), and SaaS delivery models
• Knowledge of healthcare or supply chain domain concepts (e.g., inventory management, contracting workflows, or operational analytics) (valuable but can be framed as preferred if needed)
• Translate business strategy into actionable product and engineering plans
• Drive cross-functional execution, aligning engineering, product, and business stakeholders
• Manage and prioritize competing demands, balancing speed, quality, and cost
• Build and lead high-performing teams through coaching, mentoring, and accountability
• Identify and resolve delivery risks, technical blockers, and operational issues quickly
• Communicate effectively with both technical and non-technical stakeholders, including executives
• High ownership mindset with strong prioritization and decision-making in ambiguous environments.