Receptionist & Attendance Officer

Opportunity | Receptionist & Attendance Officer

Organisation | Education & Student Support

Location | Tunbridge Wells, Kent

Working Pattern | Term Time Only

Salary | £30,000 - £34,000

A specialist education provider is seeking an organised and proactive Office Coordinator to support the smooth day-to-day running of a busy learning environment. This is a varied role combining front-of-house responsibilities, administrative support, record management, and stakeholder liaison.

Your Responsibilities:

✔ Act as the first point of contact for all stakeholders

✔ Manage incoming calls, emails, and general enquiries efficiently and professionally

✔ Maintain accurate records and administrative systems

✔ Coordinate attendance monitoring and reporting processes

✔ Liaise with families and key stakeholders regarding attendance and general enquiries

✔ Produce reports, letters, and other documentation as required

✔ Support safeguarding, compliance, and welfare procedures

✔ Assist with general office administration and operational tasks

✔ Ensure reception and visitor processes are managed effectively

✔ Maintain confidentiality when handling sensitive information

What They're Looking For:

✔ Previous experience in administration, office coordination, reception, or customer service

✔ Excellent organisational skills with strong attention to detail

✔ Confident communication skills, both written and verbal

✔ Ability to prioritise a busy workload and work independently

✔ Good working knowledge of Microsoft Office packages

✔ Experience maintaining records, databases, or administrative systems

✔ Professional, approachable, and customer-focused manner

✔ Ability to handle confidential information with discretion

✔ Experience within education, public sector, charity, or community-focused environments would be advantageous