Project Manager Dynamics 365

Role: Project Manager Dynamics CRM Location: Richardson, TX 75082 Onsite

Minimum years of experience: 12-15 years

Must have skills:
Project Management
D365 Project Support
D365 CRM
Detailed Job Description:
Experience in Enterprise application support and Hypercare Microsoft Dynamics Oracle SAP etc.
Incident Problem Management: Monitor and prioritize support tickets.
Ensure timely resolution of critical issues and escalate when necessary.
Team Coordination between offshore and onshore across the cross functional teams working in project.
Assign tasks to support engineers and track progress.
Facilitate communication between technical teams and business stakeholders.
Change Request Management