GECX (Gemini Enterprise for Customer Experience) Developer
Why This Role Stands Out
This hybrid role offers significant growth potential in cutting-edge AI customer experience development, allowing you to build impactful solutions with Google CCAI and Dialogflow CX. You'll thrive here if you have 4-8+ years of experience with these technologies and a passion for conversational AI, so don't miss this exciting opportunity to advance your career.
Quick Overview
Job Description
Job Title: GECX (Gemini Enterprise for Customer Experience) Developer With Google CCAI / Dialogflow CX Experience
Experience: 4 – 8+ Years
Location: Charlotte, NC
Job Description:
We are looking for a GECX Developer with 4–8+ years of experience in building AI-powered customer service solutions using Google Contact Center AI (CCAI/GECX) and Dialogflow CX.
Key Skills:
- Experience with Google CCAI (GECX)
- Strong knowledge of Dialogflow CX for creating conversational chatbots and voice bots
- Experience integrating chatbots with contact center applications and backend APIs
- Good understanding of conversational AI, intents, entities, flows, and webhooks
- Experience with REST APIs and cloud platforms (Google Cloud is preferred)
- Knowledge of JavaScript, Node.js, or Java/Python is a plus
- Good communication and problem-solving skills
Nice to Have:
- Google Cloud Platform (Google Cloud Platform) experience
- Contact center domain experience
- Knowledge of telephony integrations (Genesys, Cisco, etc.)
Skills
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