IBM Sterling Commerce OMS --Remote

Hi team,

Responsible for designing, implementing, and supporting enterprise Managed File Transfer (MFT) solutions to enable secure, reliable, and scalable data exchange with internal and external partners.

Key Responsibilities
Manage and support MFT platforms (Axway Secure Transport and/or IBM Sterling Integrator).
Configure and maintain file transfer protocols (SFTP, AS2, FTPS, HTTPS).
Lead end-to-end partner onboarding, including:
o Connectivity setup
o Trading partner configuration
o File routing and validation
o Testing and production deployment
Ensure secure data exchange in compliance with enterprise and regulatory (HIPAA) standards.
Monitor file transfers, troubleshoot failures, and ensure SLA adherence.
Perform incident management and resolution (ServiceNow) with focus on reducing MTTR.
Build and enhance monitoring, alerting, and logging for proactive issue detection.
Collaborate with business and technical teams to support data exchange requirements.
Drive automation of onboarding and operational processes (COLA initiatives) to reduce manual effort.
Support continuous improvement in reliability, performance, and scalability of MFT operations.
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Required Skills
Managed File Transfer (MFT)
Axway Secure Transport
IBM Sterling Integrator
MFT platform management and support
File Transfer Protocols
SFTP
AS2
FTPS
HTTPS
Partner Onboarding
Connectivity setup
Trading partner configuration
File routing and validation
Testing and production deployment
Data Transformation & Integration
IBM Transformation Extender (ITX)
ITX Advanced (ITXA)
Sterling Integrator Mapping tools
Complex data transformations
EDI
XML
JSON
CSV
Fixed-Length files
EDI & Data Exchange
EDI transaction sets
EDI transactions (X12)
Data mapping concepts
Secure data exchange
Operations & Support
Monitoring file transfers
Troubleshooting failures
SLA adherence
Incident management
Problem resolution
MTTR reduction
Production support environments
Monitoring & Automation
Monitoring
Alerting
Logging
Automation of onboarding and operational processes (COLA initiatives)
Tools
ServiceNow
Similar ticketing tools
Professional Skills
Strong troubleshooting skills
Strong problem-solving skills
Experience working in Agile environments
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Preferred Qualifications
Healthcare & Compliance
Experience in healthcare data exchange
HIPAA compliance
Automation & Cloud
Knowledge of automation frameworks and scripting for onboarding
Exposure to cloud-integrated MFT solutions (Azure/Google Cloud Platform)
Operations
Understanding of SLA-driven operations
Understanding of monitoring frameworks