Backend Support - JR Executive & Executive || Gurgaon
Quick overview
Job description
I. Job Summary
To perform intermediate level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
- Understands business fundamentals and standard operating procedures
- Maintains professional and productive relations and communications with internal customers.
- Follows standard procedures and introduces all new procedures into daily routine.
- Meets or exceeds individual productivity requirements.
- Resolves problem invoices with the highest degree of urgency.
Returns or resolves quality control issues in problem queues.
- Meets or exceeds individual productivity requirements as laid down by the managers.
- Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
- Any graduate can apply except Tech-Freshers.
- Pursuing any degree or result awaited candidates are not eligible.
B. Preferred Qualifications
- 0 to 5 years of experience.
- Preferred Backgrounds: Backend support, operations support, BPO/KPO
- Dress Code: Formal attire is mandatory.
If this sounds like the opportunity that you have been looking for, please participate in the walk-in drive.
Similar jobs
- GO
Customer Support Representative (CSR I) ApprenticeRecently posted Auto Apply
Gohighlevel · India · Remote 🇮🇳
Customer ServiceSalary not listed - ME
Desktop Support Specialist – APACRecently posted Auto Apply
Monster Energy APAC · Mumbai · Hybrid 🇮🇳
OnboardingMicrosoft OfficeMFA+9TechnologySalary not listed - SP
Customer Support Specialist (Pune, India) Auto Apply
Spinai · Pune · On-site 🇮🇳
Microsoft OfficeGoogle WorkspaceCompliance+5Customer ServiceSalary not listed - IN
Customer Support Manager Auto Apply
InvoiceCloud · Hyderabad · Hybrid 🇮🇳
RecruitingMicrosoft OfficeCall CenterCustomer ServiceSalary not listed - IN
Support Specialist Auto Apply
InvoiceCloud · Hyderabad · Hybrid 🇮🇳
OnboardingMicrosoft OfficeCRM+3Salary not listed - TR

Manager, Customer Support Services
TriNet · Hyderabad · Hybrid 🇮🇳
Microsoft OfficeCRMCompliance+5Customer ServiceSalary not listed - AI

Support Specialist, R1Recently posted Auto Apply
Airbnb · Gurugram · Hybrid 🇮🇳
RecruitingSalary not listed - TN
Customer Support Representative IIRecently posted Auto Apply
The Nielsen Company · Mumbai · On-site 🇮🇳
Microsoft OfficeCRMCustomer Success+6Customer ServiceSalary not listed - FP

Customer Support AgentRecently posted Auto Apply
Fresh Prints · India (Remote) · Remote 🇮🇳
CSATTicketing SystemsCustomer ServiceSalary not listed - WM
WM - Customer Support - Pipeline
WM · Indore · On-site 🇮🇳
Customer ServiceSalary not listed - C@
Client Relationship Support Specialist
Careers @ MUFG Pension & Market Services · Mumbai · Hybrid 🇮🇳
Microsoft ExcelMicrosoft OfficeCRM+4Salary not listed - WI
Customer Support SpecialistRecently posted Auto Apply
Wise · Hyderabad · On-site 🇮🇳
CSATCustomer Service₹670k/yr