Quick overview
Job description
Claims Investigator
12 months+ contract
Oakland, CA-Remote
****Local candidates only****
Role is primarily remote with hybrid necessity as required in Oakland or San Ramon, CA. Client Laptop or VDI will be issued.
Top Things to look for:
- Property damage claim handling experience
- Excellent communication and organizational skills
Job Responsibilities
- Investigate, negotiate, and settle third party property damage.
- Investigate and report on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
- Conduct interviews with employees and third parties to investigate claims and incidents.
- Conduct claims data analysis for trending and lessons learned; presents findings to business partners.
- Review internal client's and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.
Qualifications
Minimum
- Bachelor’s (BA/BS) degree or equivalent experience
- 2 years of experience handling claims investigations
- Valid driver’s license with a clean driving record
Desired:
- Certified Insurance Claims Investigator (CICI)
- California Claims Adjuster license
- 4 years of experience as a claims investigator or related experience
- Experience investigating and/or administering bodily injury, property damage, and insurance claims and litigation
- Utility industry experience
- Knowledge and understanding of insurance claims, specifically casualty claims adjustment.
- Knowledge and understanding of claims management, investigations, and settlements
- Knowledge and understanding of tort and contract law
- Knowledge and understanding of medical terminology
- Demonstrated ability to interact and engage multiple levels of management, leadership, personnel, and unions within an organization
- Strong client investigation and resolution skills
- Strong leadership, organizational, and interpersonal skills
- Strong business and technical composition skills
- Strong oral communication and presentation skills
- Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, Power Point and Outlook) and experience with information systems
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