Systems Analyst

Introduction

A Systems Analyst is responsible for analyzing business requirements, evaluating existing systems, and designing technology solutions that improve business processes and operational efficiency. This role acts as a bridge between business stakeholders and technical teams to ensure that technology solutions meet organizational needs.

Responsibilities

• Gather, analyze, and document business and system requirements. Work with stakeholders to understand business processes and identify improvement opportunities.
• Evaluate current systems and recommend enhancements or new solutions.
• Create functional specifications, process flows, and system documentation.
• Collaborate with developers, testers, and project managers throughout the development lifecycle. Participate in system design, configuration, integration, and implementation activities.
• Conduct system testing, user acceptance testing (UAT), and defect tracking. Provide support during system deployments and post-implementation activities.
• Troubleshoot system issues and coordinate resolution with technical teams. Ensure compliance with organizational standards, security policies, and regulatory requirements.
• Prepare training materials and assist end users with new system adoption.

Requirements

• Bachelor''s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 3+ years of experience in systems analysis, business analysis, or a related IT role.
• Strong understanding of software development lifecycle (SDLC) methodologies.
• Experience gathering and documenting business and technical requirements. Knowledge of databases, system integrations, APIs, and enterprise applications.
• Strong analytical, problem-solving, and critical-thinking skills. Excellent communication and stakeholder management abilities.
• Proficiency in tools such as Microsoft Office, Visio, Jira, Azure DevOps, or similar platforms.