Pharmacy Patient Navigator

• Location: Wichita, KS
• Facility: Via Christi, St. Francis
• Department: Pharmacy Admin
• Schedule: Day l  Full-time

#NextGenHealthcare
Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University.

• Guide Patient Access: Identify patient needs through initial assessments and maintain ongoing follow-up to ensure individuals are seamlessly connected with the right healthcare services.
• Empower Client Well-Being: Provide compassionate guidance, health education, and social support while assisting patients with scheduling appointments, navigating care visits, and completing medical assistance applications.
• Build Collaborative Networks: Cultivate and maintain strong partnerships with community agencies, external referral sources, and internal care teams to expand available resources for patients.
• Document Care Journeys: Maintain precise, confidential client records detailing all contacts, services provided, and outcomes to ensure seamless continuity of care and demonstrate program impact.

Licensure / Certification / Registration:

• Required Credential(s):
  • None Required.

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Work Experience:

• Healthcare or Community Navigation Experience: Demonstrated experience assisting individuals with community resources, appointment coordination, or medical program applications (or an Associate's/Bachelor's degree in a related field).
• Documentation & Recordkeeping Proficiency: Proven ability to accurately maintain client records, service logs, and confidential health information within a healthcare or social service setting.
• Community Network Engagement: Practical experience working alongside community agencies, social support organizations, or healthcare referral sources to connect clients with vital services.