Unit Clerk - Emergency Services - Full Time

Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient.

About Guthrie Lourdes Hospital:
Join a 197-bed acute care hospital known for supporting its nurses and recognized nationally as a top place to work, including Modern Healthcare, Forbes, and Newsweek.

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well-being, including:

• Best Places to Work 2025 – Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025, 2026 – Newsweek
• America's Best-In-State Employers (PA) 2025 – Forbes
• America's Best Employers for Healthcare Professionals 2025 – Forbes
• America's Best Employers for Women 2025 – Forbes

Benefits That Matter:

• Medical, Dental, and Vision coverage starting the first of the month after hire
• PTO starts Day 1
• Voluntary 403(b) Retirement Plan with Employer Match through Fidelity
• Employee Assistance Program providing confidential support for personal and professional well-being
• Shift Differentials and Premiums for evenings, nights, weekends, and float coverage
• Friendly, inclusive work family where you'll feel valued and supported

Schedule & Coverage:

Full Time, 3PM-3:30AM

Position Summary:

Responsible for clerical duties, communication and reception duties on assigned nursing units.  Provides general support to both clinical and non‐clinical.  Demonstrates appropriate population specific communication skills.

Essential Functions:

1. Actively participates maintaining a safe environment. 1. Recognizes, troubleshoots and initiates corrective action needed on equipment.
2. Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies.
3. Complies with all policies of the hospital and nursing department.
4. Utilizes proper body mechanics to prevent injury to self or patients.
5. Demonstrates organizational and time management skills.
6. Completes work within a timely manner according to department guidelines.
7. Maintains neat and clean work area.
8. Orders and maintains clerical supplies as necessary.
9. Orders necessary unit equipment and supplies.
10. Performs errands in a timely manner.
11. Demonstrates strong communication and organizational skills.
12. Ability to communicate using telephones, intercom, computer systems.
13. Answers telephone promptly and politely, identifying self, title, and department.
14. Receives and sends messages in an accurate and timely fashion.
15. Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner.
16. Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications.
17. Implements Downtime process and procedures including order interpretation and transcription as necessary.
18. Notifies RN of any stat order.
19. Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines.

Other Duties:

1. Assists in the orientation of new employees.
2. Attends and participates in unit council and unit clerk meetings (70% attendance).
3. Demonstrates awareness of need for self‐growth by assessing strengths and weaknesses and establishing written goals.
4. Demonstrates willingness to accept non‐routine work assignments as appropriate.
5. Encouraged to participate in community activities.
6. Is authorized to access secured storage areas in the performance of essential job functions and duties.
7. Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.
8. Seeks supervision and guidance when appropriate.
9. Supports the philosophy of the hospital and of the department of nursing.

Pay Rate ranges from $17.34 - $23.96/hr. based on experience.

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