Job Description

Required Skills: Administration, engineering, licensing, and governance of the Microsoft 365 platform including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Copilot, and Entra ID

As IT Analyst IV, you will provide technical leadership to a team of analysts to deliver software solutions and maintain existing applications in order to optimize organizational functioning. A focus on mentoring others, the ability to solve sophisticated problems, superb interpersonal skills and technical acuity are keys to success!

Responsibilities/Expectations:

Leads end-to-end administration, engineering, licensing, and governance of the Microsoft 365 platform including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Copilot, and Entra ID
Ownership of collaboration platform strategies by monitoring the Microsoft 365 roadmap, evaluating emerging capabilities for business value and security fit, and guiding testing, staging, and production readiness
Ensures platform reliability by providing Tier 3 support, leading root-cause analysis and post-incident reviews, and documenting solutions that improve system stability
Manage enterprise identity and access through Microsoft Entra ID by enforcing SSO, MFA, Conditional Access, privileged access controls, identity governance, least-privilege licensing, and permissions reviews
Strengthen platform security and compliance using Microsoft Purview, Insider Risk Management, data classification, DLP, retention, eDiscovery, and pre-rollout security hardening for major platform changes
Analyzes business and technical requirements to design, develop, and implement Microsoft 365 solutions, leveraging project management best practices and cross-functional collaboration to deliver scalable technology solutions that improve and integrate business processes
Provides technical leadership and mentorship within a broader team
Other duties as assigned

Systems Administrator

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Job Description

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