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Customer Service

Customer Service -Remote

Nextgen Information ServicesUnited States🇺🇸United StatesPosted 22 Jul 2026

Why This Role Stands Out

This remote Customer Service role at Nextgen Information Services offers a fantastic opportunity to leverage your technical troubleshooting and exceptional service skills, with potential for impactful client interaction. If you have 3+ years of experience and a knack for guiding users through technology challenges, you'll thrive in this flexible, contract-based position. Apply today to join a dynamic team and grow your career!

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Customer Service  
5-month contract 
Remote 
Responsibility Summary/Job Description
These individuals will answer phone calls and work with users to troubleshoot basic challenges. For example, have you tried clearing your browser history and cache; Have you tried logging out and logging back in; etc.
Required Qualifications 
  • A high school diploma is required; an associate degree or bachelor’s degree is preferred. 
  • 3+ years of experience providing service and support to customers/clients in a professional environment. 
  • A strong understanding of how to operate and troubleshoot technology.
  • Proven ability to provide exceptional customer service and experience.
Preferred Qualifications
· Previous experience providing technical support is highly preferred. 
· Salesforce experience
· Any technology education, training, or certifications

Skills

Technical Support

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