Senior Service Design Leader - Customer First Digital

Aussie Broadband is seeking a Senior Manager, Service Design to shape and lead end-to-end service and digital experiences across our product lines. You will define and drive the service experience strategy, aligning with customer needs, business objectives and commercial outcomes.

You will lead the Product Experience and Digital Channels function, build a high-performing team, and partner with senior stakeholders to deliver strategic initiatives that enhance customer outcomes, efficiency and