Entry Level IT Support

Introduction:

This position is perfect for individuals who have a passion for technology and want to kickstart their career in IT support. As an Entry Level IT Support team member, you will be responsible for assisting with device and equipment setups, troubleshooting hardware and software issues, and providing technical support to end users.

Responsibilities:

• Assist with device and equipment setups
• Unbox laptops and monitors
• Troubleshoot and install hardware/software
• Connect VDIs and docking stations

Requirements:

• Bachelor's/associate degree in Computer Science/IT/Information Systems or equivalent industry experience
• Open to entry-level computer science graduates
• 0-1 year of experience with IT setup and desktop setups
• Adept with computer installations, operating systems, Windows 10, hardware support, and maintenance
• Provide technical support to end users
• Self-starter with strong customer service, critical thinking, communication, and collaboration skills