Senior Managed Services Engineer

Your new company A National Managed Service Provider requires a Senior Managed Services Engineer to join its team for a permanent opportunity commencing ASAP, based in Wollongong. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible work arrangements.

Your new role

In this exciting new role, you will be:

• Providing 3rd level remote and onsite IT support for clients.
• Taking ownership of platform, technology and architecture.
• Designing, implementing and delivering a broad range of IT projects.
• Collaborating with Service Desk, Technical Managers and Project teams.
• Delivering a high level of customer service and communication.
• Handling escalations, whilst mentoring and training Level 1 & Level 2 Support Engineers.

What you'll need to succeed

To be successful in your application, you will need:

• Proven experience working in a Managed Service Provider.
• Strong knowledge of Azure, Office 365, Microsoft Exchange, Windows Server, Active Directory, Intune, VMware / Hyper-V, Backup technologies and Network troubleshooting.
• Highly developed troubleshooting and problem-solving skills.
• A tertiary education in Information Technology, alongside Azure, Microsoft and VMware certifications are beneficial.
• A current driver's license and vehicle.

What you'll get in return

Working in an organisation where they develop and grow careers, you will be offered an excellent salary package and flexible working arrangements.

This organisation prides itself on internal promotion and career development and offers development training.

Do not miss out!