Technical Support Engineer - SQL, IIS, Azure - Cyber Security

Technical Support Engineer - 3rd line support Cyber Security

Step into a high-impact role in cyber security supporting world-leading enterprises and government organisations using cutting-edge IAM solutions.

Excellent salary + £35k shift bonus + £5k annual bonus +Private healthcare | Share scheme | Electric car scheme +Hybrid working (2 days in office)

Why This Role Stands Out

This isnt your standard support job. Youll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity.

What Youll Be Doing

• Own and resolve complex technical issues for international customers
• Support enterprise-scale, multi-tier Microsoft environments
• Diagnose and troubleshoot high-impact production issues (often remotely)
• Collaborate directly with Development teams to deliver fixes
• Contribute to product improvement and customer experience
• Participate in an on-call rota (1 in 8 weeks)

What You Bring

• Experience in a technical support role (software / consultancy / SI / dealing with external customers not internal)
• Strong troubleshooting ability and communication skills
• Microsoft stack knowledge (IIS, SQL Server, Azure)
• Familiarity with Active Directory, virtualisation, networking (TCP/IP), and case management tools (Jenkins ideally)

Desirable

PKI | Firewalls | Entra | JavaScript / scripting | Mobile tech | Salesforce | Powershell

This is a strong opportunity to build your career in cyber security within a growing company offering exposure to global clients and modern technologies.

Apply now and I'll send you a more detailed jobdescription