Client Technologies Technician

******* Location: Columbia SC 29201 *******
***** ONSITE *****

*** W2 ***

SUMMARY:

Contract-to-hire placement of an IT operations and support professional, with intent to convert to a full-time state position upon successful completion of the contract period. The role provides front-line technical and customer service support to agency staff in a formal financial environment, resolving routine issues, escalating complex problems, and supporting day-to-day IT operations and initiatives under supervision.

Required Skills

• 2+ years of help desk or IT support experience
• Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices

Preferred Skills

• Experience in a customer-facing role (IT, banking, finance, or another professional service industry)
• Experience with help desk software and ticketing systems
• Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management
• Experience working with managed service providers or submitting and tracking vendor tickets
• Certification :  At least one of the following Certifications: CompTIA A+, ITIL Foundation, Microsoft Certified Fundamentals