Membership Manager

Membership Manager | Hilltown, PA, United States | Hybrid We're hiring on behalf of a fitness organization renowned for its vibrant culture and commitment to transforming lives. This industry leader is looking for a motivated individual to drive membership success and foster a high-performing team environment. The Role • Lead and manage a team of Membership Advisors, ensuring they meet sales targets and deliver exceptional member experiences. • Recruit, interview, and develop staff in partnership with the Talent Acquisition team. • Create and maintain optimal team schedules to maximize productivity and coverage. • Coach and train team members on sales techniques, customer service, and club offerings. • Monitor key performance indicators (KPIs) to ensure individual and team sales goals are achieved. • Foster a positive and collaborative workplace culture focused on continuous improvement and member satisfaction. What You'll Need • Proven experience in sales leadership and team management. • Strong understanding of sales processes and performance metrics within a membership-based environment. • Excellent coaching, training, and motivational skills. • Ability to develop and implement effective sales strategies. • Demonstrated success in recruiting and developing sales talent. • Exceptional communication and interpersonal abilities to engage with team members and management. What's On Offer • Opportunity to shape and lead a dynamic sales team in a reputable fitness company. • A culture that celebrates teamwork, fun, and making a positive impact. • Career growth and development within a fast-paced industry. • The chance to uphold a mission-driven approach focused on member success. Apply via Haystack today!