Product Manager

About LEAP

LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI - one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to help lawyers who help people.

The market leading software we develop and support is used by more than 71,000 lawyers and their staff in small and medium sized law firms. Working alongside our international team of passionate high achievers, you'll join a fast growing technology business where things seldom stay the same for long. With more than 1,000 smart, caring and ambitious 'LEAPsters' working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you'll find yourself in good company.

Meet the Estates Law team

Estates Law is a division of LEAP Legal Software which specialises in software solutions for our Estates Law clients. This team is paving the way for a new structure in LEAP which focuses on tailored products for specific verticals of law. The team includes experienced legal professionals, developers, designers and client focused operational experts, including in house Australian Estates Lawyers who guide the direction of our products and manage a mature client feedback function.

What you'll do

• Work closely with the Software Developers, Lawyers and the wider Estates Law team to take ownership of products, ensuring everything we build meets the needs of our users, customers and internal teams.
• Define and deliver impactful features that contribute to our overarching mission to help lawyers who help people.
• Work with internal teams to obtain an in-depth understanding of LEAP and Estates Law products and the documentation requirements.
• Manage the end to end lifecycle of new product and feature releases.
• Create, edit, and maintain clear, accurate online knowledge articles across all LEAP Estates Law products.
• Produce Release Notes and marketing material for product and feature releases.
• Train new and existing staff on using the software and demonstrate new features.
• Present at internal meetings.
• Produce videos for online learning platforms.
• Demonstrate our products at client meetings, events and seminars/webinars.
• Write clear and actionable user stories and acceptance criteria.
• Collaborate with the team to understand the product vision and roadmap and ensure timely delivery of products.
• Manage LEAP Estates Content work.
• Conduct QA testing as needed.
• Collate client feedback on new apps and features to improve user experience.
• Manage integration of third party applications with LEAP Estates.

What you'll bring

• 3+ years of experience as a Product Owner/Manager in the SaaS industry.
• Ability to work effectively with development teams and understand system architecture, APIs, integrations, and data flows.
• Expertise in managing product backlogs with multiple stakeholder inputs.
• Advanced writing skills, including editing and proofreading.
• Strong attention to detail and the ability to express complex technical ideas in a simplified way.
• Experience translating highly technical language into a voice for business audiences.
• Ability to work across multiple product lines.
• Strong interpersonal skills.
• Familiarity with tools such as Jira, Confluence, Figma, Synthesia or similar is a bonus.

Why join LEAP?

Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms so they can do their best work for the people in the communities they serve.

We give full trust and autonomy for you to be heard, to work on big and complex projects, and to make a real difference. Flexible and hybrid working is available, and we welcome arrangements that support your needs.

Benefits include an additional paid well being day every year, free gym membership, a corporate dental plan, weekly massages in the office, catered lunch and breakfast every week, and a beautiful new office space.

We celebrate team successes and encourage social events, sports teams and sailing and yacht events to support well being and community.

About the Team

Our founder Christian Beck has built legal tech businesses for over 30 years and leads an organisation that grows from within, offering opportunities to pivot and advance your career based on your interests.