Willow Ambulatory Analyst

RESPONSIBILITIES:
Kforce has a client in need of a Willow Ambulatory Analyst in Boston, MA.

Responsibilities:

• Support and enhance pharmacy-related technology solutions to improve operational efficiency and user experience
• Partner with business stakeholders to analyze workflows, identify improvement opportunities, and implement system enhancements
• Configure, test, deploy, and maintain application functionality while ensuring system reliability and performance
• Participate in testing, upgrades, releases, and production support activities
• Collaborate with technical teams, vendors, and business partners to troubleshoot issues and support integrated solutions
• Manage assigned projects and support initiatives while balancing operational priorities and deadlines
• Create and maintain documentation, support materials, and testing artifacts in accordance with organizational standards
• Contribute to process improvements, governance activities, and ongoing system optimization efforts

REQUIREMENTS:

• Bachelor's degree or equivalent experience in Information Technology, Healthcare, Business, or a related field
• 3+ years of experience supporting healthcare, pharmacy, clinical, or business applications
• Experience gathering requirements, analyzing workflows, and translating business needs into technology solutions
• Strong understanding of application configuration, testing, implementation, and production support processes
• Experience working with integrated systems and collaborating with cross-functional technical and business teams
• Ability to manage multiple priorities and support projects in a fast-paced environment
• Strong analytical, problem-solving, and communication skills
• Experience with healthcare technology platforms, pharmacy systems, or electronic health record solutions preferred
• Knowledge of change management, documentation standards, and system governance practices preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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