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IT desktop Support Engineer

Axiom Technologies LLCVictoria, BC🇺🇸United StatesPosted 9 Jul 2026

Why This Role Stands Out

This IT Desktop Support Engineer role at Axiom Technologies LLC offers a fantastic opportunity to enhance your technical skills and contribute to a reputable company. You'll thrive in this position if you're a proactive problem-solver eager to grow within a supportive team environment. Apply today to join their dynamic technology team!

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Naga Yamini Swetha Amara (Axiom Technologies) 

 

Mon, Jun 29, 5:41 PM (10 days ago)
 
 
 
to Axiom
 
 
 

IT Desktop Support Engineer (On-Demand – Independent Contractor)

 Location: Victoria, British Columbia, Canada.
 Engagement Type: On-demand / Independent Contractor
 Compensation: Hourly (1099 / contractor basis)
 Note: Hours are not guaranteed and will vary based on client requests and site demand. No benefits provided.

Job Overview

We are seeking a flexible and reliable IT Desktop Support Engineer for an on-demand contractor role at a client site located in Carrefour de l’Estrie. The technician will provide hands-on end-user and onsite IT support as required.

This is a dispatch/on-call style role, where assignments are based on service requests and operational needs. Candidates must be comfortable with variable workloads and short-notice deployments.

Key Responsibilities

  • Provide onsite desktop and laptop support for end users
  • Troubleshoot hardware, software, and basic network connectivity issues
  • Perform installation, configuration, and replacement of IT equipment
  • Support peripherals such as printers, docking stations, and AV devices
  • Handle basic network patching and connectivity tasks
  • Escalate complex technical issues to higher-level support teams when required
  • Maintain service quality and timely resolution of assigned tickets

Required Tools & Equipment (Mandatory)

Candidates must carry and maintain their own tools, including:

  • Laptop (for diagnostics and ticketing access)
  • Console cable
  • LAN/Ethernet cables
  • Screwdriver kit (basic IT toolkit)
  • RJ45 to USB adapter

Required Skills & Experience

  • Prior experience in IT Desktop Support / EUC Support / Field Support roles
  • Strong troubleshooting skills for Windows OS environments
  • Knowledge of basic networking concepts (IP, connectivity, cabling)
  • Ability to work independently in onsite environments
  • Strong communication and customer service skills
  • Comfortable working in an on-demand / flexible schedule model

Additional Notes

  • This is a non-guaranteed hours contractor role
  • Work assignments will be provided based on client requirements
  • Candidate must be ready for onsite dispatch when needed
  • Reliability, responsiveness, and professionalism are critical for success in this role

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